About Us
Our team has a collective experience of over 100 years in the mining and drilling industries. We serve both domestic and international clients, and strive to provide them with high-quality products and services that meet their needs.
History
We at RockTech USA prioritize the success of our customers' drilling operations by providing comprehensive assistance. Our company was established in 2007 and we maintain personal relationships with all of our customers over the long term.
Our 5,000 sq. ft. workshop is staffed with factory-trained service technicians who are able to provide service for all of our products. We possess the knowledge and capabilities necessary to perform assembly, rebuilds, and testing in the workshop.
In 2023 we expanded our workshop and are excited about the new projects we discuss at various trade shows. The future looks bright for RockTech USA.
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1984
Hagby USA Opens
Hagby USA opened its doors in Coeur d’Alene ID
Our Team
Culture
"Our policy is to consistently meet, and whenever feasible, surpass the expectations of our customers. To achieve this, we must establish and maintain a quality system that covers all our employees and activities, all aimed at meeting the needs of our end-users - the customers."
Mission
The incorporation of quality into all our services, products, and equipment, and our ability to solve unsolved problems innovatively.
Workplace
Coeur d'Alene, Idaho
Our warehouse is fully stocked with spare parts, and we offer fast and efficient shipping to help our customers with their equipment maintenance needs, as well as emergency breakdown repairs. We understand the importance of timely service, and hence we are flexible enough to provide emergency parts service even outside business hours. Our warehouse is located close to shipping hubs and an international airport, which allows us to provide timely and efficient service to our customers.
Environment
We are committed to reducing our environmental impact through the 3Rs of reduce, reuse, and recycle, and we encourage our vendors to do the same.
